Cancellation Policy

If you find yourself in a situation where you need to cancel or reschedule your appointment, we understand that unforeseen circumstances happen. However, we kindly ask that you give us at least 24 hours notice so that we can give other clients on our waiting list a chance to take your spot. We value our clients' time and want to provide the best service possible. Therefore, if a cancellation or non-attendance occurs within the 24-hour window, there will be a charge of 100% of the treatment cost. We apologise for any inconvenience this may cause, but we appreciate your understanding and cooperation in this matter.